XM Trading is also a corporate entity, so it is not open all year round. XM’s year-end and New Year holidays and Christmas will be irregular, so it is necessary to check the schedule in advance. If you are interested in the schedule for the new year’s holiday, please take a look at the end.
XM’s year-end and new year business schedule
XM is closed every year from Christmas to the year-end and New Year holidays, making it impossible to conduct transactions. Not only price orders for financial products, but also customer service will be suspended. The detailed correspondence is shown below. We have published 2023-2024 as a reference, but the schedule environment changes every year. Please refer to the latest guide page on the official management website. Payment information, service timing, etc. vary depending on season, period, and region.
| date | Customer support hours | trading hours |
| 2023/12/25 | Closed | Closed |
| 2023/12/26 | Normal time | Closed |
| 2023/12/27～2023/12/30 | Normal time | Normal time |
| 2024/1/1 | Closed | Closed |
| 2024/1/2 | Closed | Closed |
| 2024/1/3 | Normal time | Normal time |
This year, Christmas Eve, Christmas, New Year’s Eve, and New Year’s Day fall on Saturdays and Sundays, so there are more trading hours than usual.
Year-end and New Year business
What you can do at XM during the New Year holidays is limited. The support staff will also be closed for the New Year holidays, so you should expect that you will not be able to do most things.
Most counter operations have stopped, so it is best to avoid document-related tasks such as account activation as much as possible. Recently, there are more and more campaigns, and it seems that the number of people forgetting to receive their benefits is increasing. If you have recently registered as a member, please do not forget.
Account opening application
You can apply to open a new XM account even during the year-end and New Year holidays. However, since you can only apply to open an account, you cannot complete the account opening. Completion will be at the beginning of the new year.
Applying for deposits and withdrawals
You can apply for deposits and withdrawals during the year-end and New Year holidays in the same way as on regular Saturdays and Sundays. Regarding payment, credit cards will be reflected even during the year-end and New Year holidays.
However, in the case of bank transfer, it is highly likely that it will stop because it will be significantly affected by the bank’s year-end and New Year holidays.
Things you can’t do on New Year’s Eve
We will also introduce what you can’t do at XM during the year-end and New Year holidays.
transaction
Of course, XM does not allow any trading outside of trading hours. People who have opened the chart on Saturdays, Sundays and holidays overseas may have seen it, but MT4 / MT5 are stopped in the first place.
Approval work
You can apply for account opening and deposit procedures even during the year-end and New Year holidays, but you cannot perform identity verification by XM or deposit to XM by financial institutions.
Deposits from financial institutions to XM
Banks and online wallets are closed during the year-end and New Year holidays, so the deposit schedule may change.
demo trading
The XM demo cannot be traded on Saturdays and Sundays. Of course, XM is closed during the year-end and New Year holidays and cannot be used on Saturdays and Sundays, so those who were planning to use it for practice will have no choice but to think of another way.
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