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XMTrading: Troubleshooting: Reasons why an account is displayed as invalid in MT4/MT5, countermeasures, and solutions
We will explain the causes and countermeasures when you cannot log in and your account is invalid and cannot be used when trading with MT4 or MT5 on XMTrading. If the account information is incorrect when logging in, "Invalid Account" will be displayed at the bottom right of the screen. If this happens, you will not be able to trade, so you will need to check with the department to make sure your login information is correct.