You can open an account with IronFX and trade with metatrader MT4. Operating a trading account is easy, but we have written an article about inquiries. Since it is used by traders from all over the world, there are many inquiries. For that reason, IronFX has its own support center to respond to trader inquiries. You can open an account with IronFX for free, so if you are interested, please refer to the article below for an introduction.
Languages supported by the support center
IronFX supports the following languages: We are available in all major languages around the world, so feel free to contact us. Users can log in to access support services from Notesco limited and its affiliates. Inquire about financial products, your account number, market risks, campaigns, MT4, live accounts, margins, etc. through our website.
- English
- Japanese
- Czech
- French
- Spanish
- Portugues
- Korean
- Chinese
- German
- Arabic
- Persian
- Russian
- Dutch
Countries where support is not available
There are some countries that are not supported. Residents of Syria, Sudan, Cuba, the United States, and North Korea and residents of these specific addresses have been warned and cannot register, and are not allowed to invest in financial products such as futures and metals due to regulations. This is determined by the company’s policy and framework, so please use other suitable companies. This is also stated in the official guidance and blog. Residents should use other capital or web traders.
Abundant trading
We have a wide range of financial products for trading. We also have information on FX currency pairs (USD), indexes, commodities, stocks, energy, etc., so you can choose and trade. The media also provides news and other information services. The platform can be used with MT4 or MT5, and VPS can also be used. There are prizes such as the IB Partner program, so you can also do affiliate marketing. A mobile app is also available, so you can compete with a large amount of capital.
Holding a financial license
The group has sponsors and holds financial licenses, so you can rest assured. You can trade while analyzing economic indicators. There are also tools such as web trader apps, podcasts, webinars, and seminars, and you can check trends on the calendar, so the functions are quite abundant and sufficient. There are also events for VIPs, so you can learn and raise your level at Iron. Let’s use your ideas to trade right now.
Support center hours and contact methods
IronFX offers the following support. Response times vary depending on the method of inquiry. Email inquiries are accepted 24 hours a day, but it will take at least one day for a reply. On the other hand, live chat is available from Monday to Friday. Phone support is also available at other times. New consultations can be made 100% from anywhere, not just via app or computer. Services such as videos and academies are also available.
| 24 Hours | |
| Live Chat | Monday – Friday |
| Tel | 24 Hours |
For telephone
IronFX allows telephone support, but only in emergencies. Basically, use email or live chat. The phone number is 005-311-225-50. However, when responding by phone, the main language is English, and we are available 24 hours a day in English. Please note that we may not be able to accommodate requests in other languages depending on the time.
For email
For email, it will be support@IronFX.com. Please contact us at this email address. If you send an email, we cannot respond immediately. It will take at least one day, so if you are in a hurry, we recommend using live chat.
For live chat
Live chat requires interaction. Please go to the homepage first. When you go to the homepage, there should be a mark at the bottom right. Click here to begin your inquiry.
Source : https://www.ironfx.com/
When making an inquiry, it is mandatory to enter personal information. Please note that when using live chat, there may not be a staff member who can speak your language. In some cases, you may need to use translation software, which may be difficult to use. Start the chat by filling out the necessary information.
Source : https://www.ironfx.com/
FAQ
IronFX has a page for frequently asked questions. If you are thinking of making an inquiry, please first visit the following page and check in advance whether there is anything you are interested in and whether it can be resolved. Please take a look at the products offered and regulations if you have any requests. Investors should understand that there is a risk of losing funds before taking action.
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