Exness: Causes and reasons why you can’t place an order in MT4/MT5 trading at overseas Forex company Exness? Line outage? Are you updating?

In this article, we will introduce the situation where traders cannot place orders while trading on Exness. This may be a problem with MT4 or MT5, or it may be a connection problem. Please be careful when a problem occurs, as the way to deal with it will vary depending on the situation.

What to do when you can’t order

We will explain the possible conditions and solutions when you cannot operate and place an order. In some cases, it may also affect deposits and withdrawals, so be careful. Brokers provide support, so you can click to inquire. There are various reasons why you cannot place an order, such as margin, fees, and products. There is a risk, so you should basically trade with surplus funds and a sufficient balance. There are no other restrictions on this account, so you can trade comfortably. The spreads are narrow even by industry standards, the maximum leverage is unlimited, and the platform is comfortable with metatrader. Automated trading (EA) is also possible.

I can’t see the chart

When you’re trading on MT4 or MT5, there must be times when a symbol is grayed out and you can’t open or view the chart. If I can’t display the chart, I can’t trade in the first place.

solution

First, the trading symbol may be outside of trading hours. Please refer to the article below for the latest information. Depending on the stock, there are periods outside of trading hours. Investors need to be completely attuned to the financial market and need to be checked. If it is outside of these hours, an error will occur and you will not be able to invest in stocks, indexes, currency pairs, virtual currencies, etc.

Exness: List of trading hours (Japan time) for each Exness financial product and FX brand Explanation of summer time and winter time

At Exness, you can trade stocks 24 hours a day from Monday to early Saturday morning, even during the year-end and New Year holidays. However, each stock has a different trading time. We will introduce Exness trading hours, switching timing, and trading hours during Christmas and New Year holidays.

www.worldforexintroduction.com

2024.06.23

archived account

In Exness, accounts that have been archived by themselves and accounts that have been archived by the management side are in a dormant state and cannot be traded. In this case, 100% trading itself is not possible, so please be careful. Please refer to the following article for the solution.

solution

An archived account must be reactivated before trading can begin. Therefore, please refer to the article below and re-enable it.

Exness: Is there a method and conditions for unfreezing dormant accounts and FX accounts?

If there is no trading period in an area for a certain period of time in Exness, the account will automatically become dormant and archived. There are a certain number of people who want to trade and open an account, but then leave it alone. Once an account is opened, it is not okay to leave it alone forever. If an account becomes dormant or there is a violation, it may be frozen. We have written an article about each condition and how to unlock it.

www.worldforexintroduction.com

2024.08.19

The version of MT4/MT5 is not the latest version

Always keep your MT4 and MT5 software, which is a trading tool, up to date. If it is not the latest version, it may be displayed as “line disconnected” or “invalid account”. You can check the version information of the trading software version from the help tab of MT4/MT5.

solution

The solution is simple, just update your software to the latest version. This should solve it.

Incorrect login information

You may say that you cannot log in to MT4 or MT5. Also, you cannot use the same login information for MT4 and MT5. Each Exness will issue a unique login information. For each account, confirmation of ID, password, and server name is required.

solution

You can reconfirm your ID and server name when you confirm your personal area account information. Please refer to the article below. You must remember your password. If you forget it, you can reset it in your personal area.

Exness: How to choose an account type and start trading

After opening an Exness account, you must open a trading account. Select your account type and start trading. Here are the steps. Beginners are often unfamiliar with it, so please refer to it.

www.worldforexintroduction.com

2024.05.01

Shown as disconnected

It may be an internet provider issue. In order to trade in the first place, you must be connected to the internet. If the line is disconnected, there is a high possibility that it is a problem with the terminal you are using before MT4 or MT5.

solution

First, check the connection status of your PC or smartphone. If there is no problem, firewall or virus software may be blocking the connection, so please investigate there. If you can connect to MT4 or MT5 by turning off the software, the software is the cause.

Unable to trade or invalid to trade

If you look at the details on the official website page, you may see that you cannot trade on the app or that trading is invalid. You can log in to MT4 or MT5, but you cannot place new orders. This means that there is a problem with your account in the first place. The safest thing to do is try some of the following methods. Please be aware that new financial services are being offered by the operator and the global market is constantly changing.

solution

For example, you haven’t deposited money in your account in the first place, you haven’t submitted and approved your identity verification documents, or you’re trying to trade outside of trading hours. A trading account cannot be traded unless the minimum deposit amount has been deposited and the account will be in a disabled state. The minimum deposit amount varies depending on the account type.