If I no longer use my account at the overseas Forex company Exness, is it possible to delete it? Can I cancel my account? I have written an article explaining what steps to take.
Account cancellation
First of all, the conclusion is that the process of canceling an account cannot be done by the user. It can be handled by contacting Exness. While other FX companies often provide a means of canceling an account, Exness is quite rare. In that case, what should you do with your account? Please follow the steps below. Be sure to withdraw any active customer balances. If you delete your account, the partner will no longer be able to use the services provided. There is also a risk that you will not be able to trade CFDs or currency pairs.
Email for application procedure
Account cancellations are not accepted via live chat or phone. Basically, the support center will be notified by e-mail. Please email the support center yourself using the registered email address of the account holder. The required information is the account number and reason for cancellation. Please refer to the following article regarding the support center. Also, when you apply for account closure, all open positions will be closed. In addition, access to trading platforms on closed trading accounts will be suspended.
Application acceptance
When the support center accepts the account cancellation received by e-mail, it will send an e-mail regarding the cancellation date to the applicant. It will take approximately 5 days to complete the cancellation. Also, please note that we may contact you by phone to confirm the cancellation of your account. You will be notified by email about the rules that apply after closing your account, so be sure to check it carefully.
Account cancellation
When the account cancellation date arrives, your account will be approved and removed from the website home page. By the way, if you wish to cancel your account earlier than the account cancellation date, you can write that on the cancellation request form. However, whether or not it can actually be deleted is left to the discretion of the support center. The operating company considers that you have agreed to the policy and terms of use when you sign the consent form. Please note that we are not responsible for any damages.
make account dormant
There is also a way to dare to leave the account without deleting it once opened. In this case, it will be an archive account. Log in to your personal area, transfer or withdraw funds from the account, then open the account’s “Settings” button and click “Archive account”. Archived accounts become dormant and cannot be traded. Please refer to the following article regarding dormant accounts.
Cancellation is only available on weekdays
Please note that account cancellation procedures can only be performed on weekdays. Most brokers are closed on Saturdays and Sundays, and cancellation procedures are done manually and can only be done during business hours. If you apply on a Saturday or Sunday, please wait until the following week. You should receive some kind of communication from the staff.
Is it possible to re-register?
If I cancel my account, will it be possible to re-register? it will be possible. Except for users who have committed some kind of malicious act, it will be possible to open an account again normally. However, there is a condition: all documents that have been submitted will have to be submitted again from scratch. Therefore, please refer to the article below and try registering your account again.
Recommended FX companies
Merchants are very popular with new users. To create an account, you need to enter detailed personal information, but although there are fees in the industry, it is cheaper, and there are no bonuses or campaigns, but there are few investment restrictions, so you can do automatic trading and scalping, and it is popular. . Investors can trade using terminals as well as tools such as MT provided by the management.
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