Many people are probably wondering about XM’s business hours, account opening, cryptocurrency deposit and withdrawal times, and whether trading is possible on Saturdays, Sundays, and even holidays. In fact, whether trading is possible or not varies greatly depending on the trading stocks, etc. This article summarizes business hours and trading availability on weekends and holidays.
- XMtrading
- XM Overview and Features
- What you can do on XM on weekends
- XM’s Bitcoin and Cryptocurrency Trading Hours
- Are there any accounts that cannot trade cryptocurrencies?
- Are deposits and withdrawals possible on weekends?
- Can I open an account and complete identity verification on weekends?
- Can I contact them and get support on weekends?
- Frequently Asked Questions (FAQ) about Weekend Trading
- Q1. Can I trade on weekends with XM?
- Q2. Can I trade Bitcoin (BTC) on weekends with XM?
- Q3. If it’s “24 hours a day, 7 days a week,” is it really open all the time?
- Q4. Are there any accounts that cannot trade cryptocurrencies?
- Q5. Can I deposit funds on weekends?
- Q6. Can I withdraw funds on weekends?
- Q7. Can I open an account on weekends?
- Q8. Can I complete identity verification (KYC) on weekends?
- Q9. Can I contact customer support on weekends?
- Related
XMtrading
| Operating company | Tradexfin Limited Fintrade Limited |
| Head office location | Unit E, F28, Eden Plaza, Eden Island, Republic of Seychelles |
| Founding year | 2009 |
| Financial License | （FSA）SD010：Tradexfin Mauritius Financial Services Commission (FSC：)：Fintrade Limited Cyprus Securities and Exchange Commission (CySEC)：Trading Point of Financial Instruments Ltd |
| Language support | English、日本語、Malay、Thai |
| Platform | MetaTrader 4 (MT4)／MetaTrader 5 (MT5) |
| Service Countries | Over 190 countries |
| Number of users | Over 1 million accounts |
| Max Leverage | 1000x |
| Eligible products | Forex、Metal、Stocks、Equity Indices / Index CFD、Energy CFD、Commodities、Cryptocurrency |
XM Overview and Features
XMTrading is an overseas FX/CFD broker that allows trading of FX (foreign exchange), gold, crude oil, stock indices, and stock derivatives. It offers Japanese language support and is relatively well-known among Japanese individual traders. It supports MT4/MT5/WebTrader trading platforms and offers over 1,400 instruments.
1) Easy to Start with Small Amounts
XMTrading offers account types with a minimum deposit of just $5, making it easy to start with small amounts. It’s particularly user-friendly for FX beginners who want to “start small.”
2) High Maximum Leverage
While it varies by account type, some accounts offer leverage up to 1,000x. While this allows for larger positions with less capital, it also increases the risk of losses, making money management crucial for beginners.
3) Four Account Types
XMTrading currently offers four main types of trading. A demo account is also available, and services are offered from the homepage at any time, so be sure to check it out. There are risks involved in the market, so exercise caution when holding positions. For information on swap points, scalping options, bonuses, and other related matters, please check the official website.
Micro Account
1 lot = 1,000 currency units, suitable for small-scale practice
Standard Account
General, suitable for beginners to intermediate traders
KIWAMI Extreme Account
Emphasis on low spreads, some swap-free
Zero Account
Emphasis on extremely narrow spreads (similar to a commission-based account)
Rough Selection Guide
Beginner → Standard / Micro
Cost-Focused → KIWAMI Extreme / Zero
4) MT4/MT5 Available
Using MetaTrader 4/5, which has a large global user base,
Chart Analysis
Automated Trading (EA)
Indicator Usage
Easy to use. Suitable for both discretionary and automated trading.
5) Bonus and Loyalty Program
XMTrading offers trading bonuses and a Loyalty Program (XMP) depending on the time and conditions. Points accumulate based on trading volume and can be exchanged for bonuses or withdrawable balance.
However, bonuses themselves may not be withdrawable, so checking the conditions is essential.
6) Wide Range of Products
In addition to FX currency pairs, you can access multiple markets including:
Gold and Silver
Crude Oil and Natural Gas
Stock Indices
Stock Derivatives
This is convenient for those who want to trade various instruments with a single account.
7) Relatively Comprehensive Japanese Support
The official website, member page, and app guide all have relatively comprehensive Japanese information. Among overseas forex brokers, it’s one of the easier ones for Japanese users to use. Furthermore, it supports English, Thai, and Malay. The platform also has a notification function, allowing you to receive announcements and other information. You can easily check price movements by installing the app.
What you can do on XM on weekends
On XM, trading on weekends is primarily focused on “cryptocurrency CFDs (Contracts for Digital Assets).”
FX, gold, crude oil, stock indices, and stock CFDs are generally not available for trading on weekends. XM’s official trading hours page states that normal market access is from Sunday 22:05 GMT to Friday 21:50 GMT.
Trading available on weekends
XM’s official page states that cryptocurrency CFDs are offered “24/7 (7 days a week, 24 hours).” This means they are available for trading on Saturdays and Sundays.
Typical cryptocurrencies easily traded on weekends:
BTCUSD (Bitcoin/US Dollar)
ETH-based and BCH-based cryptocurrency CFDs
Other cryptocurrency pairs offered by XM
Conversely, what you cannot trade on weekends:
Since normal financial markets are closed on weekends, the following are generally unavailable for trading.
FX currency pairs (USD/JPY, EUR/USD, etc.)
Gold & Silver
Crude Oil & Natural Gas
Stock Indices
Individual Stock CFDs
In short,
“I want to trade on weekends with XM” = This almost certainly means you’ll be dealing with cryptocurrency CFDs.
However, there’s a crucial point to note:
While XM offers cryptocurrency CFDs 24/7, their official website states that there may be short maintenance periods on weekends.
Therefore, it may not be “completely non-stop 24 hours a day.”
Furthermore, looking at the instrument pages, some cryptocurrency CFDs, for example, have short interruption periods on Saturdays.
For example, you might see entries like Saturday 00:00–10:05 / 10:35–00:00, Sunday 00:00–00:00 (GMT+2).
Points to be aware of:
Spreads tend to widen.
Prices are prone to sudden jumps (rapid fluctuations).
Liquidity is lower during certain times compared to weekdays.
Limit and stop orders may slip.
On weekends, it’s safer to think of it not as “the market is open,” but rather as “it moves, but trading is actually more difficult.”
XM’s Bitcoin and Cryptocurrency Trading Hours
In short, XM’s Bitcoin (BTC) and cryptocurrency CFD trading hours are:
Basically, trading is possible 24 hours a day, 7 days a week.
However, there may be short maintenance downtimes on weekends.
XM’s Basic Cryptocurrency Trading Hours
XM’s official cryptocurrency CFD page states that cryptocurrency CFDs are
24 hours
7 days a week
Trading is possible even on weekends
This means that BTCUSD, BTCJPY, ETH, etc., can be traded not only on weekdays but also on weekends.
However, it’s not “completely non-stop.”
This is important.
XM’s official website states that for cryptocurrency CFDs:
Trading may be unavailable for short periods on weekends due to server maintenance.
Therefore, in reality,
It’s almost 24/7, 365 days a year
But there’s a possibility of temporary downtime.
This understanding is more accurate.
How to View Bitcoin (BTC)
XM offers various Bitcoin-related trading pairs, such as:
BTCUSD
BTCJPY
The official cryptocurrency list also includes BTCJPY as a cryptocurrency CFD.
In other words, when trading Bitcoin with XM, you can use the following distinctions:
BTCUSD if you want to view it in US dollars
BTCJPY if you want to view it in Japanese yen
Specific Weekend Context
According to XM’s announcements and related information, cryptocurrency CFDs are tradable on weekends, but in practice,
a short suspension sometime on Saturday
trading may resume as normal afterward
XM’s announcements sometimes show a suspension of about 30 minutes on Saturday as an example.
Therefore, if you’re trading Bitcoin on weekends,
It’s easiest to remember that:
“It’s open on weekends, but there are maintenance periods.”
Are there any accounts that cannot trade cryptocurrencies?
The most common account type at XM that cannot trade cryptocurrency CFDs (such as Bitcoin) is the “Zero Account.” According to the latest XM explanations, cryptocurrency CFDs are supported by the “Standard Account,” “Micro Account,” and “KIWAMI Account,” but not by the Zero Account.
Accounts that can trade cryptocurrency CFDs:
Standard Account
Micro Account
KIWAMI Account
Accounts that cannot trade cryptocurrency CFDs:
Zero Account
Even with accounts other than the Zero Account, there may be cases where “cryptocurrencies are not displayed / orders cannot be placed” for the following reasons:
1) Differences between MT4 and MT5
Looking at XM’s cryptocurrency instrument pages, some instruments are “MT5 only.”
For example, the official LRCUSD page states that it is “tradable on MT5.” Therefore, some cryptocurrencies may not appear in MT4 accounts.
Common Misunderstanding
It’s not that “the account is bad,”
but rather, “because you’re using the MT4 platform, some instruments aren’t visible.”
This is the case.
2) Different instruments require different platforms.
In XM’s cryptocurrency list, for example:
BTCJPY → MT5
Some instruments → MT4/MT5 compatible
Some instruments → MT5 only
As you can see, not all instruments have the same conditions.
Therefore,
If you want to trade BTCJPY but are looking at an MT4 account,
it may appear that you can’t trade.
A Practical Way to Distinguish for You
If you want to trade cryptocurrencies with XM, the safest combination is this:
KIWAMI or Standard + MT5
With this combination, it’s easier to find supported cryptocurrencies and check them even on weekends.
Are deposits and withdrawals possible on weekends?
At XM, you can generally submit deposit and withdrawal requests even on weekends.
However, being able to submit a request and the actual receipt and reflection of profits are two different things, and bank transfers, in particular, tend to be slower on weekends. We support Apple Pay, Sticpay, bank accounts, credit cards, and more. You can also take advantage of ongoing campaigns. Customers can trade quickly using our excellent features. Please see below for details.
1) Can I deposit funds on weekends?
Yes, you can.
According to XM’s instructions, you can make deposits through the XM app or member page using the following methods:
Domestic bank transfer
Credit/debit card
bitwallet
BXONE
Cryptocurrency, etc.
However, caution is required when depositing via “bank transfer” on weekends.
Caution regarding bank transfers
Even if you transfer funds from your bank on a weekend,
Due to the bank’s business day processing
the processing by the payment processor
and XM’s confirmation of receipt
the funds may not be reflected in your account until Monday or later.
In short,
Even if you can perform a “transfer operation” on weekends, it’s not guaranteed that the funds will be reflected in your trading account immediately.
It’s safer to understand this.
Methods that tend to reflect funds relatively quickly
If you want to “deposit margin immediately” on weekends, generally,
Card-based
Online wallet-based
Cryptocurrency deposits
These methods are often reflected faster than bank transfers.
However, this depends on the method used, the review process, and the timing, so it’s not always 100% instant.
2) Can I withdraw funds on weekends?
Yes, you can request withdrawals on weekends.
The official XM app guide also shows a process where you select a withdrawal method from the app, enter your information, and “submit a request”.
However, this is also extremely important:
Even if you can request a withdrawal on weekends, the actual funds often don’t arrive immediately.
The realistic flow of withdrawals
According to the latest XM information, XM’s withdrawal processing is usually within 24 hours,
but the subsequent reflection varies depending on the method. For example:
Domestic bank transfer → Approximately 2-5 business days
Card refund → Approximately 1 week to 1 month
These are some of the estimated processing times provided.
In other words, even if you submit a withdrawal request on a Sunday,
XM will process it
Financial institution will process it from Monday onwards
The funds will then arrive in your account
This is the general flow.
3) The point most likely to cause delays on weekends
This is where beginners often get confused.
Common misconception
“If the request is submitted, it will be reflected immediately.”
This is incorrect.
While XM allows you to perform operations on weekends, the money transfer destination—banks or card companies—largely operates on a weekday business schedule.
Therefore, it’s easier to understand weekends by thinking of it this way:
Weekend deposit/withdrawal process
XM’s submission request → Possible
Financial institution’s processing → Often delayed
Bank deposit → Usually Monday or later
Can I open an account and complete identity verification on weekends?
You can apply to open an XM account on weekends.
You can also upload (submit) your identity verification documents on weekends. According to XM’s instructions, a real account (MT5 Standard account) is automatically opened when you register a new profile.
1) Can I open an account on weekends?
Yes, you can.
XM allows you to proceed with new account opening (profile registration) through their smartphone app or member page.
Furthermore, once registration is complete, you’ll be guided to automatically create your first real account.
In other words, if you do it on a weekend, you can expect to complete the following on the spot:
Account registration
Real account creation
Uploading identity verification documents
2) Can I complete identity verification (KYC) on weekends?
You can submit the documents.
XM typically requires the submission of the following documents to activate your account:
Identity verification document
Proof of current address
For example, the following are typical examples of documents used for identity verification:
Examples of identity verification documents:
Driver’s license
My Number Card
Passport
Proof of current address
Utility bill statement
Bank/credit card statement
Resident registration documents
Documents such as name, address, and issue date may be required.
(Actual acceptance or rejection will depend on XM’s conditions at that time.)
3) “Will my account be usable on weekends?”
This depends on the case.
XM’s guidelines state that identity verification can usually be completed in 30 minutes to 1 business day, but if it spans a weekend or public holiday, approval may be delayed until the next business day or later.
In other words, if you apply on a weekend,
it may be reflected relatively quickly if you’re lucky.
However, it’s also common for approval to be delayed until Monday or later.
This understanding is safer.
4) What you can’t do before identity verification is complete
This is important.
XM’s guidelines state that even if you can create an account, restrictions remain until “activation (identity verification)” is complete.
Before identity verification, the following functions are generally restricted:
Deposits
Withdrawals
Start of full-scale trading
Opening additional accounts
Receiving some bonuses
Therefore, if you want to start trading cryptocurrency immediately on weekends,
“Registering on Saturday doesn’t necessarily mean you can trade immediately.”
This is quite important.
Can I contact them and get support on weekends?
At XM, you can make inquiries on weekends.
However, whether you receive a response quickly depends on the method of inquiry. To put it simply:
While you can contact them on weekends, the response speed and scope are generally more limited than on weekdays.
Things that are more likely to be available on weekends:
Japanese live chat
Browsing the Help Center (FAQ)
Inquiry form / Sending contact information
Things that are likely to be delayed on weekends:
Cases requiring individual review, such as identity verification or withdrawals
Troubleshooting requiring investigation
Final processing related to accounts and payments
These are more likely to be handled on a business day basis.
1) Is Japanese live chat available on weekends?
Yes, there is information indicating that it is available.
The latest guide from XMTrading Labo states the following regarding Japanese live chat:
Weekdays: 8:00 AM – 10:00 PM
Weekends: Morning only
In other words, it’s not completely unavailable on weekends; there’s a possibility of connecting for limited hours.
This is quite important, and a common misconception about XM is:
“All support is suspended on weekends.”
However, at least according to their information, you can assume that there are times on weekends when the Japanese chat support is operational.
2) What is the most reliable option on weekends?
The most reliable option is the Help Center (FAQ).
There are instructions to access the Help Center from the XM member page or app, and it is stated that you can search and check even outside of support hours.
In other words, if you have a problem on a weekend, first:
Search the Help Center
If that doesn’t solve it, use live chat
For individual issues, submit an inquiry
This order is the most efficient.
3) “Inquiries that can be easily resolved” and “Inquiries that cannot be resolved” on weekends
It’s easier to understand if you differentiate between these two.
Issues that can be resolved relatively easily on weekends:
Login method
Differences in account types
How to display cryptocurrency symbols
How to use MT4 / MT5
Location of the deposit/withdrawal screen
How to check trading hours
Issues that are difficult to complete on weekends:
Final approval of identity verification
Confirmation of withdrawal receipt
Investigation of bank transfer reflection
Account review/document review
Detailed investigation of order execution problems
While you can consult via chat about these issues, actual processing is likely to occur on Monday or later.
Frequently Asked Questions (FAQ) about Weekend Trading
The information presented so far is summarized in an easy-to-refer-to FAQ specifically focusing on XM’s “weekend trading.” Please check the following details, including terms of service, privacy policy, and prohibited actions, as investing in financial products is subject to these regulations. Depending on your place of residence, you may not be able to access the website or market data.
Q1. Can I trade on weekends with XM?
A. Only some trading is possible.
Tradable on weekends:
Cryptocurrency CFDs (Bitcoin, Ethereum, etc.)
Tradable on weekends:
FX currency pairs
Gold / Silver
Crude oil
Stock indices
Individual stock CFDs
XM officially states that cryptocurrency CFDs are available 24 hours a day, 7 days a week, from Monday to Sunday. Trading hours may vary slightly due to daylight saving time and standard time. Leverage your extensive knowledge to make the most of your trading.
Q2. Can I trade Bitcoin (BTC) on weekends with XM?
A. Yes, generally.
XM’s cryptocurrency CFDs include BTCJPY / BTCUSD, etc., and are available for trading on weekends.
However, trading may be temporarily suspended for short maintenance periods over the weekend. Because exchange rates fluctuate rapidly in real time, you might miss opportunities. The smartphone app is also useful, so we recommend installing and downloading it.
Q3. If it’s “24 hours a day, 7 days a week,” is it really open all the time?
A. It’s mostly open, but not completely non-stop.
According to XM’s official information, cryptocurrency CFDs are offered 24/7, but
due to short server maintenance on weekends, trading may be unavailable during that time.
In other words,
Trading is usually available anytime
However, there may be periods of temporary suspension
This understanding is accurate.
Q4. Are there any accounts that cannot trade cryptocurrencies?
A. Yes, there are.
At XM, cryptocurrency CFDs are mainly easier to trade in:
Standard account
Micro account
KIWAMI account
The Zero account may not support cryptocurrencies in some cases.
Also, some instruments are MT5-only. For example, the official cryptocurrency list shows BTCJPY as MT5.
Q5. Can I deposit funds on weekends?
A. Yes, you can initiate the deposit process.
You can deposit funds through the XM app or member page.
However, bank transfers may not be reflected immediately on weekends.
XM’s guidelines state that while deposits and withdrawals can be processed, delays may occur due to errors or issues with financial institutions.
Q6. Can I withdraw funds on weekends?
A. You can submit withdrawal requests.
You can submit withdrawal requests via the XM app or member area even on weekends.
However, actual fund arrival is likely to be on a weekday basis.
Q7. Can I open an account on weekends?
A. Yes, you can.
XM allows new registrations, real account creation, and member area registration to proceed even on weekends.
You can complete these procedures via the app or member area.
Q8. Can I complete identity verification (KYC) on weekends?
A. You can submit documents.
You can upload and submit identity verification documents on weekends.
However, final approval may be on a business day basis, and even if submitted on a weekend, it may not be activated until Monday or later.
Q9. Can I contact customer support on weekends?
A. Yes, you can.
XM has a help center and contact channels, and inquiries can be made even on weekends.
However, actual processing such as identity verification, withdrawals, and investigations are likely to be handled on business days. XM’s official website provides information on support channels and the help center.
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