We will explain the reasons why you cannot deposit or receive funds using XMTrading’s credit card or debit card, as well as account fees and solutions. If you successfully deposit funds using a credit card, they will be reflected immediately, making it a very popular method of depositing funds, but some people have had trouble making deposits or even had their funds rejected in the first place.
Introduction to deposit methods and procedures at XMTrading
Please refer to the article below for additional information on how to deposit money into your XM account. As an overseas FX company, we have a wide variety of methods for remittance, and in addition to credit cards, VISA, and JCB cards, we can also perform different remittance procedures using bank accounts, bitwallet, sticpay, bxone, etc. Members can also receive troubleshooting and support on the official management website. You can open an account immediately after verifying your identity and submitting documents. We also run campaigns and bonuses. You cannot deposit less than 500 yen.
Why can’t I pay by credit card?
At XM, you can log in and make deposits by credit card, bank transfer, or electronic wallet. Please read to the end as we explain the reasons for not being able to make a deposit using the credit card deposit method. Investment rules have payment rules to prevent money laundering. Therefore, this rule has also been introduced by other FX companies such as Axiory, Exness, and FXGT. There are risks, so please read the details below before using it.
Exceeded credit card limit
Credit cards have a credit limit. You cannot deposit funds with a card that has exceeded the credit limit. Increase the credit limit of your card or deposit funds with a different card. Please access the official online system of the operating company and check now until the funds are fully reflected directly as the principal. If you request it, it should be processed immediately and reflected in the management. Once you enter, you will be able to hold multiple stocks.
Credit card expiration date
Of course, cards that have expired cannot be used. If you can no longer make deposits with a card that you have used to make deposits in the past, it is likely that the card has expired. It is necessary to check whether the card has expired. We check carefully based on personal information 24 hours a day. Check now to see if it is the right card for you.
credit card in someone else’s name
XM does not accept credit cards in other people’s names. Credit cards in family members’ names cannot be used, so when you deposit money, you must make sure that the credit card is in your own name. The name must be the same as the name you set on the screen when you registered on the home page. Make the most of the high leverage and narrow spreads.
Brands other than VISA/JCB
XM only accepts VISA/JCB credit cards. If you want to deposit with a credit card, you need to check if the card brand is supported. In addition to credit cards, bank transfers are also supported, so please consider other deposit methods. Rakuten cards are also supported, and multiple deposits to an account are OK. Most are supported unless you delete them.
Credit card company restricts payment
This is a common question, but if you are unable to deposit with the applicable VISA or JCB credit card, your card company may have restricted your deposit to XM as a policy. It is best to use a different credit card or deposit with a different method. Please contact the phone number provided on the page later. Once completed, you will be able to trade with maximum leverage. Please click to see the payment types.
virtual card
A virtual card is a prepaid card for online use. XMTrading does not accept non-refundable cards. To get started, choose a visa or debit card and make a deposit. If you have any problems, we also provide support through live chat, so please contact us if you have any problems.
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Insufficient bank account balance
Currently, debit cards have a mechanism in which the amount is deducted from your bank the moment you use them, so you cannot deposit money into your card unless there is money in your account balance. Please check your usage limit and change your settings. Also, it often takes about an hour for deposits to be reflected in your account, so be sure to check back frequently.
There is an error in the input information
If there is a mistake in the selection of the card number, name specified by XM (Roman alphabet), account number, or deposit information, the deposit will not be made. Must match. When making a deposit, be sure to check the information at least twice before pressing the deposit confirmation button. XM deposit information may change, so please check the XM deposit list each time you deposit. Also, the minimum deposit amount is 500 yen, so if it is insufficient, you will not be able to make a deposit.
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