If there is no trading period in an area for a certain period of time in Exness, the account will automatically become dormant and archived. There are a certain number of people who want to trade and open an account, but then leave it alone. Once an account is opened, it is not okay to leave it alone forever. If an account becomes dormant or there is a violation, it may be frozen. We have written an article about each condition and how to unlock it.
dormant account
A dormant account is when there is no trading for a long time and the account status is changed to dormant by Exness. Like other financial institutions and FX companies, if there is no use for a long period of time, the account will automatically become a hidden archived dormant account after a certain period of time and meet certain conditions. Once you create an Exness account, you can easily deposit and withdraw funds, and it is convenient to log in for the first time, but be careful about dormancy. It is safe to trade if necessary. Let’s make multiple investments.
dormancy conditions
The conditions for your account to become dormant differ between demo and real accounts. There are also differences between MT4 and MT5. Frequently asked questions (FAQs) and other information are provided 24 hours a day on the official website. Please take a look at the details when trading financial products from the personal area of the management or home page. Make sure you understand before trading CFDs. The specs are very good, so it’s up to you to make a profit.
| Account Type | Period and conditions for becoming a dormant account |
| MT4 Real Account | If there is no operation for 90 days and if the account balance is less than the equivalent of $10 |
| MT5 Real Account | If there is no activity for 15 days and the account balance is less than $1 |
| MT4 Demo Account | 180 days of inactivity |
| MT5 Demo Account | If there is no operation for 21 days |
Archived
When you first open an account with Exness, even if you deposit funds by bank transfer or other methods, if you leave it alone, your account will be archived. However, your funds will not be lost. If you cancel it, it will return to its previous state and become active. If you say your number on the screen and explain the reason, support will provide you with the maximum assistance. Since it has a financial license, the operating company manages personal information well, and it is a broker suitable for beginners, professionals, and advanced users. It also has metatrader and provides a wide range of services.
commission
Will there be any fees if my account becomes dormant? Some FX companies charge an account maintenance fee, but with Exness, it is completely free even if your account becomes dormant. There are no management fees or other expenses. At the very least, make sure you understand the points such as settings. If you want to use a good system now, your partner needs to understand the positions and official environment. With Exness, you don’t have to log in and stress about deposits, transactions, bank transfers, etc. It is truly suitable for professionals.
Cancellation method
If you have a dormant account, it is easy to reactivate it. Log in to the member area and click the “Archived” tab to display the “Reactivate” button. can. If you can’t find the “Reactivate” button, there is a possibility that the account has been frozen due to some other problem rather than archiving the dormant account. In that case, you can check by contacting the support center.
account freeze
Generally, Exness does not freeze your account. However, this is only a general rule. If you make excessively malicious trades or engage in prohibited activities on a regular basis, your account may be frozen. If this happens, there is nothing you can do, so the only option is to create a new account. Please refer to the prohibited activities below. With a high level of knowledge, you should be able to prevent losses and manage your margin properly. Use the five types of accounts safely. Please handle them with care.
Freeze account
One of the patterns is to freeze the account. In this pattern, you will not be able to log in to Exness itself, so you will not be able to deposit or withdraw money, and furthermore, you will not be able to log in to your account. This pattern will be applied to users who repeatedly commit malicious acts such as hacking. In the end, it will be up to you to negotiate with the support center to have it canceled.
account freeze
In this case, one of the accounts in Exness will be frozen, so you can trade without any problems by creating a new account. However, you will not be able to deposit or withdraw funds from a frozen account, so if you want to operate the account, you will have to negotiate with the support center to have it unlocked.
Cancellation method
If an account is frozen or frozen, the user cannot unfreeze the account in any way. The final judgment will depend on how malicious the act was, but it will all depend on negotiations with the support center. Please refer to the article below and contact the support center.
You can open an account for free
You can open an account with Exness for free. Although leverage is virtually unlimited and there are no bonuses or promotions, the spreads are among the narrowest in the industry. The support will advise investors as an advisor, so you can trade with less risk. The platform is compatible with MT4 and MT5, and automated trading (EA) tools can also be used. The loss cut level is 0 and we handle foreign exchange and virtual currency products.
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