XMTrading: What are XM points? How to check and use loyalty points (XMP) – latest information

XMTrading

XMTrading has a bonus program for XMP loyalty points, and this article will explain how to efficiently save and exchange them for cash through efficient trading. The number of points earned per lot varies depending on the loyalty status based on the number of trading days, and the more loyalty points you earn, the more you can earn by trading continuously.

  1. XMtrading
  2. Features of XM
    1. Diversity of Account Types
    2. High Leverage
    3. Abundant Bonuses and Campaigns
    4. Wide Range of Products Offered
    5. Trading Platform
    6. Convenient Deposits and Withdrawals
    7. Support System
  3. XM Campaigns and Bonuses
    1. ① Account Opening Bonus (No-Deposit Bonus)
    2. ② Deposit Bonus (Bonus awarded with each deposit)
    3. ③ XM Points (Loyalty Program)
    4. ④ Limited-Time and Event-Based Campaigns
    5. ⑤ Other Bonuses
  4. What is the XM Loyalty Program (XM Points)?
    1. What are XM Points (XMP)?
    2. How to Earn Points
    3. How to Use Points
    4. Tips for Maximizing Points
    5. Benefits
  5. How to Earn and Accumulate XM Points (XMP)
    1. Points are automatically accumulated based on trading volume
    2. Basic calculation by account type (example)
    3. Point Calculation for Currency Pairs and CFDs
    4. Conditions and Notes for Earning Points
    5. How to Efficiently Accumulate XM Points
  6. How to Check Your XM Points (XMP) and Loyalty Status
    1. How to Check Your XM Points (XMP)
    2. Checking Your Loyalty Status (Membership Rank)
    3. Points to Check XM Points and Rank
  7. What is Loyalty Status? How it Works
    1. What is Loyalty Status?
    2. Types of Loyalty Status (Ranks)
    3. Rank System and Promotion Conditions
    4. How to Check Your Rank
    5. Benefits of Loyalty Status
  8. How to Exchange XM Points (XMP)
    1. XM Points Redemption Options
    2. Exchange Rate
    3. XM Points Redemption Procedure
    4. Points and Precautions Regarding Exchange
  9. Reasons and Solutions for XM Points (XMP) Not Being Reflected or Received
    1. Timing of XM Point Award
    2. Main Reasons for Not Receiving or Reflecting Points
    3. How to Troubleshooting and Verify
  10. Important Points Regarding the XM Loyalty Program and XM Points (XMP)
  11. Frequently Asked Questions
    1. About XM Points (XMP)
    2. About Loyalty Status (Rank)
    3. About XM Point Exchange
    4. Common Problems and Points to Note
    5. Related

XMtrading

Operating companyTradexfin Limited
Fintrade Limited
Head office locationUnit E, F28, Eden Plaza, Eden Island, Republic of Seychelles
Founding year2009
Financial License(FSA)SD010:Tradexfin

Mauritius Financial Services Commission (FSC:):Fintrade Limited

Cyprus Securities and Exchange Commission (CySEC):Trading Point of Financial Instruments Ltd
Language supportEnglish、日本語、Malay、Thai
PlatformMetaTrader 4 (MT4)/MetaTrader 5 (MT5)
Service CountriesOver 190 countries
Number of usersOver 1 million accounts
Max Leverage1000x
Eligible productsForex、Metal、Stocks、Equity Indices / Index CFD、Energy CFD、Commodities、Cryptocurrency

Features of XM

Here’s a summary of XM (XMTrading)’s features, easy to understand even for beginners: It’s an overseas broker that primarily provides services for FX and CFD trading.

Diversity of Account Types

XM offers three main types of accounts:

Standard Account

No trading fees

Slightly wider spreads

1 lot = 100,000 currency units

Micro Account

Suitable for small-amount trading (1 lot = 1,000 currency units)

Allows trading with reduced risk

Suitable for FX beginners

XM Zero Account

Very narrow spreads

Fixed commission per trade

Suitable for scalping and short-term trading

High Leverage

Maximum leverage is 888x (subject to account type and regional restrictions)

Allows large trades with small capital

However, caution is needed as risk is also higher

Abundant Bonuses and Campaigns

Account Opening Bonus: Small bonus that allows trading even without an initial deposit

Deposit Bonus: Bonuses are awarded based on the deposit amount

Loyalty Program (XM Points): Points are awarded based on trading volume

Wide Range of Products Offered

FX (Approximately 57 currency pairs)

Precious Metals (Gold, Silver, etc.)

Stock Indices (S&P 500, Nikkei 225, etc.)

Energy (Crude Oil, Natural Gas, etc.)

Cryptocurrencies (BTC, ETH, XRP, etc., CFD trading)

Trading Platform

MetaTrader 4 (MT4)

MetaTrader 5 (MT5)

Compatible with PCs, Smartphones, and Tablets

Advanced chart analysis and automated trading (EA) available

Convenient Deposits and Withdrawals

Supports domestic bank transfers, credit cards, and e-wallets (bitwallet, Sticpay, etc.)

Deposits are often reflected instantly

Support System

Japanese language support available

Inquiries can be made via email and chat

Comprehensive explanatory materials and videos for beginners are also available.

XM Campaigns and Bonuses

XM (XMTrading) offers unique campaigns and bonuses (promotions) among overseas forex brokers, providing a wealth of benefits valuable to both beginners and advanced traders. Below is a clear summary of the main campaign details.

① Account Opening Bonus (No-Deposit Bonus)

A bonus received upon opening a new real account.

Typically, you receive trading credit worth approximately 15,000 yen (this may vary depending on the time of year).

A prime example of a “no-deposit bonus” that allows trading without making a deposit.

While the bonus itself cannot be withdrawn, profits earned with this bonus can be withdrawn if certain conditions are met (e.g., trading a certain number of lots).

② Deposit Bonus (Bonus awarded with each deposit)

A bonus is awarded based on the deposit amount and can be used as trading funds (margin).

The usual structure is a tiered system (with limits):

100% Bonus: Applies to the first deposit (up to a certain amount)

30% or 20% Bonus: Applies to subsequent deposits, etc. (details vary depending on the time of year)

The total maximum bonus can reach several thousand to tens of thousands of dollars (depending on the promotion period).

While the bonus itself cannot be withdrawn, profits earned with that bonus can be withdrawn.

③ XM Points (Loyalty Program)

This system allows you to accumulate XM’s unique points (XMP) with each trade, also known as “Loyalty Points.”

Accumulated points can be exchanged for credit bonuses or cash (certain conditions apply).

Points are awarded based on trading volume and account activity.

④ Limited-Time and Event-Based Campaigns

XM occasionally runs limited-time special promotions.

Example: Promotions where you can earn large bonuses based on your trading volume during the period (prize format, etc.)

There are also seasonal and themed promotions; the duration and eligibility requirements must be checked on the official website each time.

⑤ Other Bonuses

Referral Bonus (Referral Campaign): Benefits may be offered to both the referrer and the referred (depending on the time of year).

Trading Contest: A competition-style campaign where you compete for prizes and bonuses (may be held regularly).

Fee-Free Campaigns (e.g., free VPS, free deposit and withdrawal fees) have also been held in the past.

What is the XM Loyalty Program (XM Points)?

The XM Loyalty Program (XM Points/XMP) is a system where you earn points based on your trading volume, and these points can be exchanged for bonuses or cash. Here’s a simplified explanation for beginners:

What are XM Points (XMP)?

XM’s unique point system

In English: XM Loyalty Program / XM Points (XMP)

Points are automatically awarded based on trading volume

Accumulated points can be exchanged for cash or trading bonuses

How to Earn Points

At XM, you earn points by trading.

Earning Conditions:

Earn a certain amount of XMP for every 1 lot (100,000 currency units) traded.

The amount of points earned varies depending on the account type and currency pair.

Example (approximate):

Standard Account: Approximately 10 XMP per 1 lot traded

XM Zero Account: Points may be slightly less for accounts with fees.

Eligible Transactions for Point Earning: CFD trading including FX, precious metals, stock indices, and energy CFDs

How to Use Points

Accumulated XM points can be used for the following purposes:

Exchange for Trading Bonuses

1 XMP = Approximately 1 Yen (depending on the time and exchange rate)

Can be used as trading margin

Can be converted to cash (conditions apply)

Withdrawal as cash is possible if certain conditions are met

Withdrawal availability and procedures depend on the account type and promotions

Tips for Maximizing Points

Trading frequently: The more you trade, the more points you earn

Combine with bonuses: Combining with deposit bonuses and no-deposit bonuses allows you to efficiently increase your trading funds

Pay attention to the expiration date: XM points have an expiration date (a certain period from the last trade)

Benefits

Receive bonuses without increasing your deposit funds

Automatically credited based on trading volume, requiring minimal effort

Allows you to trade using additional funds as if they were bonuses

How to Earn and Accumulate XM Points (XMP)

This guide explains how to earn and accumulate XM Points (XMP) step-by-step, making it easy for beginners to understand.

Points are automatically accumulated based on trading volume

XM Points are automatically awarded simply by trading.

The amount of points earned varies depending on the following factors:

要素ポイント獲得に与える影響
口座タイプスタンダード・マイクロ・XM Zeroで獲得効率が違う
取引商品通貨ペア、株価指数、貴金属などによってXMP換算率が異なる
取引量(ロット数)1ロットあたりに獲得できるポイント数が決まっている

Basic calculation by account type (example)

*These are approximate values ​​(reference values) published by XM.

口座タイプ1ロット取引で貯まるXMP備考
スタンダード口座約10XMP1ロット=100,000通貨
マイクロ口座約1XMP1ロット=1,000通貨
XM Zero口座約5XMP手数料ありのためポイント少なめ

Example: Trading 2 lots of EUR/USD in a Standard account → 10 x 2 = 20 XMP earned

In an XM Zero account, the points earned may be about half for the same trading volume.

Point Calculation for Currency Pairs and CFDs

FX Currency Pairs: Basically 1 lot = 100,000 currency units, 10 XMP in a Standard account

Precious Metals (e.g., Gold): Points earned are less than in FX due to different lot conversion rates

Stock Indices and Energy: Points fluctuate in CFD trading as they are converted according to the trading margin

Points are automatically calculated as “Trading Volume x Account Type x Commodity Conversion Rate”.

Conditions and Notes for Earning Points

Points are awarded regardless of whether the position is open or closed.

While you may earn XMP simply by opening a position, points are usually officially awarded after closing the position.

Points have an expiration date.

Points may expire after a certain period (usually 90 to 180 days) from the last trade.

Ineligible Products

Some bonus-only products and promotion-only trades are not eligible for XMP accrual.

How to Efficiently Accumulate XM Points

Trading with a Standard Account: Higher point efficiency than an XM Zero Account

Increase Trading Volume: Trade multiple lots per day rather than just one lot

Trading Multiple Products: Including precious metals and stock indices will increase the total points earned

Pay Attention to Expiration Dates: Log in and trade regularly.

How to Check Your XM Points (XMP) and Loyalty Status

You can easily check your XM Points (XMP) and Loyalty Status within your trading account. We will explain the specific steps in detail.

How to Check Your XM Points (XMP)

Method 1: Checking via the XM Member Area (My Page)

Log in to the XM official website → Access the Member Area

Select “Bonus/XMP Information” from the left-hand menu

Your current XMP (XM Points) balance will be displayed

You can also check the amount that will be converted into a trading bonus

You can also check the point expiration date and total points earned here

Method 2: Checking via the MT4/MT5 Platform

You cannot directly check your point balance from within MT4/MT5

Always check XMP earned through trading on the Member Area

Checking Your Loyalty Status (Membership Rank)

XM has a loyalty status system that is awarded based on trading volume. The higher your status, the higher your point redemption rate.

Loyalty Status Types:

Blue: Initial Rank

Silver

Gold

Diamond

Elite: Highest Rank

How to Check

Log in to the Members Area

Select “Loyalty Status” or “XMP Information”

Your current rank and the trading volume (or XMP) required to reach the next rank will be displayed.

Higher status levels increase the amount of XM Points earned per lot.

Example: Blue account → 1 lot = 10 XMP, Gold → 1 lot = 15 XMP, etc.

Points to Check XM Points and Rank

Always check in the Members Area

Your status cannot be determined solely by trading volume on MT4/MT5

The amount of XMP earned may vary depending on bonus and promotion conditions.

What is Loyalty Status? How it Works

XM’s Loyalty Status is a “membership rank system” determined by trading volume. The higher your rank, the more efficiently you earn XM Points (XMP). This explanation is easy to understand for beginners.

What is Loyalty Status?

A membership rank automatically assigned based on trading volume.

In English, it’s called “XM Loyalty Status.”

The higher your rank, the more XM Points you earn per lot.

A system for efficiently utilizing bonuses and points.

Types of Loyalty Status (Ranks)

XM has five rank levels.

Rank Characteristics
Blue: Initial rank, XMP per lot is base value
Silver: Promotion after a certain trading volume, increased point redemption rate
Gold: For intermediate traders, even better point efficiency
Diamond: For advanced traders, large-volume traders
Elite: Top rank, maximum point redemption rate

Rank System and Promotion Conditions

Promotion based on trading volume

Rank advancement is determined by the “cumulative trading volume (number of lots) over a certain period in the past”

Example: Trading 10 lots in a Standard account → Meets the conditions for Silver promotion

Point Redemption Rate by Status

Blue → 1 lot = base XMP

Silver → 1 lot = approximately 1.2 times

Gold → 1 lot = approximately 1.5 times

Diamond/Elite → Up to approximately 2 times

*Actual multipliers vary depending on account type and promotions

Maintenance Conditions after Promotion

To maintain your rank, you must trade regularly and maintain your cumulative trading volume

If there is no trading for a long period, your rank may decrease

How to Check Your Rank

You can check your rank in the XM Members Area.

Your current rank and the trading volume required to reach the next rank will be displayed in the “XMP Information” or “Loyalty Status” section.

Benefits of Loyalty Status

Increased point redemption rate per trade

Efficiently accumulate XM points and exchange them for bonuses or cash

Large traders benefit more, maximizing capital efficiency

How to Exchange XM Points (XMP)

XM Points (XMP) have a system that allows you to exchange accumulated points for trading bonuses or cash. This guide explains the specific methods for beginners.

XM Points Redemption Options

Trading Bonus (Credit Bonus)

Can be used as margin for your trading account

Can be used directly for trading as part of your account balance

The bonus itself is not withdrawable, but profits earned with this bonus are withdrawable

Cash

Withdrawal as cash is possible under certain conditions

Conditions vary depending on the account type and promotion

Exchange Rate

1 XMP ≈ 1 JPY (may fluctuate depending on the time and campaign)

Minimum exchangeable unit is usually 50 XMP to 100 XMP

Only “Exchangeable Points” displayed on the member page are eligible

XM Points Redemption Procedure

Step 1: Log in to the XM Member Page

URL: XM Member Page

Step 2: Go to “Bonus/XMP Information”

Select “Exchange XMP for Credit/Cash” from the menu

Step 3: Choose your exchange option

Exchange destination: Trading Bonus or Cash Select

Enter the amount of XMP to exchange

Step 4: Exchange Request

Click the “Exchange” button

The amount will be reflected in your account in a few seconds to a few minutes

Note: Once exchanged, it cannot be reversed. Decide beforehand which you want to exchange for.

Points and Precautions Regarding Exchange

If you exchange for a bonus, you cannot withdraw it.

Cash exchange may be subject to conditions, and there may be restrictions depending on your account type, balance, and trading status.

XM points have an expiration date, so it is safest to exchange them before they expire.

Reasons and Solutions for XM Points (XMP) Not Being Reflected or Received

If your XM Points (XMP) are not being reflected or received, there are several possible reasons. This guide, aimed at beginners, outlines the reasons and provides specific solutions.

Timing of XM Point Award

XM points are usually awarded after closing a position.

XMP is not added for open positions.

Even if you trade on MT4/MT5, you need to check your point balance on the Member Page.

Main Reasons for Not Receiving or Reflecting Points

理由説明対処法
1. 口座タイプや商品が対象外XM Zero口座や一部CFD・ボーナス専用商品はXMPが少ない、または対象外スタンダード口座や対象商品で取引する
2. 取引量が少ない1ロットに満たない取引や微小取引はポイントが付かない場合ありまとめて1ロット以上の取引を行う
3. 未決済ポジションポジション決済後にポイントが付与されるポジションを決済して反映を確認
4. ポイントの有効期限切れ最後の取引から一定期間経過でXMPが失効定期的に取引・ログインしてポイントを維持
5. XM会員ページの反映遅れボーナスやXMPはリアルタイムで表示されない場合がある数分〜数時間待って再確認
6. 複数口座間の混同XMポイントは口座ごとに管理される確認したい口座でログインしてXMPをチェック

How to Troubleshooting and Verify

Check your point balance on your member page.

Always check on your member page, not MT4/MT5.

Check if your account and products are eligible.

Standard and Micro accounts are generally eligible.

XM Zero accounts and some CFDs have lower XMP accrual rates.

Check if the trade is closed.

Check if XMP is reflected after closing your position.

Check the expiration date.

Use your points within 180 days of your last trade.

Contact support.

If points are not reflected, contact XM Japanese support.

Providing your trade ID, date, and account number will expedite the process.

Important Points Regarding the XM Loyalty Program and XM Points (XMP)

There are several important points to keep in mind when using XM’s loyalty program (XM Points/XMP). We’ll organize them in a way that even beginners can understand.

  1. XM Points (XMP) Withdrawal Restrictions
    XM Points themselves cannot be withdrawn.
    The same applies when exchanged for bonuses.
    Profits earned using points can be withdrawn.
    Example: Exchange 10,000 XMP for a bonus → Profits earned from this bonus can be withdrawn, but the bonus itself cannot.
  2. XM Points Expiration Date
    Points may expire 90 to 180 days after the last trade.
    Points will disappear if you do not trade for a long period of time, so regular trading and login are necessary.
  3. Products and Accounts Ineligible for XM Points
    XM Zero Account: Commission accounts have a low point accrual rate and may be ineligible in some cases.
    Some CFDs and promotional products: May not be eligible for XMP accrual.
    Point earning efficiency varies depending on the product traded.
  4. Notes Regarding Loyalty Status (Rank)
    Status is determined according to trading volume.
    The larger the trader, the higher the return rate.
    Rank Maintenance Conditions
    Rank may decrease if you do not trade for a long period of time.
    Combination with Bonus Campaigns
    Some deposit bonuses and campaign conditions may not be usable in combination.
  5. Points Exchange Restrictions and Precautions
    There is a minimum exchange unit (e.g., 50 XMP or 100 XMP or more).
    Cash exchange is restricted depending on account type, balance, and trading status.
    Once the exchange process is complete, it cannot be reversed.
  6. Precautions Regarding Point Reflection and Acquisition
    Points will not be reflected in positions that have not yet been closed.
    Points are managed separately across multiple accounts.
    Acquisition status and balance differ for each account.
    Reflection Delay: Due to server and system issues, it may take several minutes to several hours.

Frequently Asked Questions

This page compiles frequently asked questions (FAQs) regarding XM’s loyalty program, XM Points (XMP). It’s organized in an easy-to-understand way, even for beginners.

About XM Points (XMP)

Q1: What are XM Points?

A: XM Points are XM’s unique points accumulated based on trading volume and can be exchanged for trading bonuses or cash. While the points themselves cannot be withdrawn, profits earned from bonuses can.

Q2: How do I earn XM Points?

A: Points are automatically awarded with each trade in Standard and Micro accounts. The amount earned varies depending on the account type, product, and lot size.

Q3: Can I earn XM Points with an XM Zero account?

A: Zero accounts have a lower point accrual rate, and some products may not be eligible. A Standard account is recommended for efficient point accumulation.

Q4: Do XM Points expire?

A: Points may expire 90 to 180 days after the last trade. Since points will disappear if you don’t trade for a long period, regular trading and login are necessary.

About Loyalty Status (Rank)

Q5: What is Loyalty Status?

A: It’s a membership rank awarded based on trading volume. Higher ranks result in more XM Points earned per lot.

Q6: How do I increase my rank?

A: It’s determined by your cumulative trading volume (lots) over a certain period. Regular trading is necessary to maintain your rank.

Q7: Can my rank decrease?

A: It may decrease if you don’t trade for a long period or fail to meet certain conditions.

About XM Point Exchange

Q8: How can I use XM Points?

A: They can be used as trading bonuses (as margin) or exchanged for cash under certain conditions. Once exchanged, they cannot be reverted.

Q9: What is the exchange rate for XM Points?

A: Typically, 1 XMP ≈ 1 yen. The minimum exchange unit is approximately 50-100 XMP.

Common Problems and Points to Note

Q10: Why aren’t my XM points being reflected?

A: The main reasons are as follows:

Open positions

Trading with ineligible accounts or products

Low trading volume

Expired points

Delay in updating the member page

Q11: Where can I check my XM points balance?

A: You can check “XMP Information” or “Loyalty Status” in the XM Members Area. It cannot be checked in MT4/MT5.

Q12: Can I withdraw bonuses earned with XM points?

A: The bonus itself cannot be withdrawn, but the profits earned with that bonus can be withdrawn.

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