XMTrading: Unable to place orders on MT4/MT5 Troubleshooting causes Solution explanation
We will explain the causes and solutions for not being able to order, trade, or make payments with XM's MT4 or MT5 account. When using XMTrading, you will most likely trade with MT4/MT5. However, sometimes something goes wrong and you are unable to place your order. The reason why the order button cannot be pressed is often due to maintenance or outside trading hours, but it seems that there are other reasons as well.